CUSTOMER INFORMATION PRIVACY POLICY
Kim Jolie Spa commitment to protecting your privacy and personal information.This policy describes how we collect, use, and protect information when you use services at the Spa or through our online system.
1.Purpose of information collection
We collect customer information for the following purposes:
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Booking Management: Confirm appointments and send reminders via phone/text message.
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Personalize service: Store dermatological records, health conditions, or preferences to provide the most suitable treatment plan.
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After-sales care: Send notifications about promotions, birthday offers, and satisfaction surveys.
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Payment: Process invoices and financial transactions.
2.Information Collection Scope
Basic information includes:
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Full name, date of birth.
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Phone number, email, contact address.
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Related health conditions (allergies, skin type, underlying diseases, etc.) to ensure treatment safety.
3.Privacy Commitment
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Do not share data: We absolutely do not sell, trade, or share customer personal information with third parties for commercial purposes.
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Access Restriction: Only authorized staff (receptionists, direct therapists) have access to the information necessary for their work.
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System Security: Use technical measures to protect data on computers and store paper records in a secure area.
4.Storage duration
Customer information will be stored for the duration of the customer's service use at the Spa or until the customer makes a formal cancellation request.
5.Customer Rights
You have the right to:
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Request to check, update, or adjust personal information.
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Request to stop receiving promotional messages at any time.
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Request to completely delete personal data from the Spa's system.
6.Contact Information
If you have any questions about this policy, please contact:
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Hotline: 0963224126
- Address:
1.Branch 1: 283/60 Cach Mang Thang Tam Street, Hoa Hung Ward, Ho Chi Minh CityHCM
2.Branch 2: 159/16 Dao Duy Anh, Duc Nhuan Ward, TP.HCM